We hope to answer your query here on our Frequently Asked Question page, if you cannot find the answer to what you’re looking for please call us on 0121 459 8170

A Turbo charger looks exactly the same as mine, would it fit my Vehicle?
Not necessarily, turbochargers can look similar from the outside, but internally they are frequently different. It is essential you match the right turbo charger to your vehicle/part number.
If my actuator is faulty, can I replace it with another one straight away?
Yes, providing the actuator you replace it with has exactly the same opening pressure and rate.
What information do you require to correctly supply me?
We will need a variety of things, but more importantly the Car Registration Number or the Part Number from the turbo itself, or data provided by your main dealer. Have a look at our ‘Turbo Identification’ page for help and guidance in locating turbo part numbers.
Oil in the inlet pipe – is this indicative of a fault?
A very small amount of oil in the inlet pipe is normal. The more engine wear, the more likely traces of oil will be found in the inlet pipe, as it is drawn in by the engine’s crankcase breather system.
If I wanted to buy a turbo today, how do I pay? And when will I receive it?
ONLINE Ordering from us could not be simpler. You can click on add to basket in our shop and follow the checkout instructions to pay with either a credit or debit card, or if you prefer, you can pay with Paypal. TELEPHONE You can also call one of our helpful team on 0121 459 8170 and pay with a credit or debit card over the phone. However you choose to order, all stock items will be delivered the very next working day if ordered before 3.30pm. We only use recognised national carriers such as UPS or DHL and full tracking information can be provided if requested.
Returning my old unit, how do I go about this?
We allow our customers a generous 14-days from date of purchase to return the old unit. This we feel gives you plenty of time to take off your old Turbo charger and fit the new one. Once the old Turbo is off the car box it and give us a call. We will arrange FREE collection by DHL.